Workspace Group PLC: Annual report

It all happens at Workspace

Workspace is a FTSE 250 Real Estate Investment Trust which owns and manages 4.3 million sq.ft. of business space across 73 locations in London.

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The Challenge

Workspace is a business with a big difference – they own all their buildings, which means their tenants can customise and personalise their space to a far greater degree than they can with other space providers.

Their core belief is that ‘businesses can achieve more in the right space’. By delivering the right space to tenants, Workspace are able to deliver their stated purpose – ‘To give businesses the freedom to grow’.

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Our Approach

You truly experience the magic of Workspace when you’re in one of their environments. So, how do we bring that to investors through an Annual Report?

The new report delivers this experience directly to investors with seven films.

Three films highlight the customer perspective, explaining why they choose Workspace. Another three showcase the day-to-day work of key Workspace people who drive and support the leading customer offer.

The seventh film is a drone fly-through titled ‘What it looks like when it all comes together,’ offering a full view of Workspace operations and customer businesses in action, delivering a seamless customer experience. It provides a compelling reason for customers, employees, and investors alike to choose Workspace.

This super-connected story shows how leadership decisions made in the boardroom directly shape the customer experience and drive performance throughout the year. The new report highlights how Workspace’s culture empowers its people to think like customers, leading to better interactions and outcomes, and governance is clearly positioned as a key part of overall performance.

The new report also shows how sustainability is integrated into everything that Workspace do and how that creates value for customers and investors.

The Result

Most Annual Reports contain siloed content, leaving readers to piece together the story themselves. The new Workspace Annual Report takes a different approach, tackling this issue head-on. With curated signposting and QR codes linking to videos, information is easy to find and follow. By eliminating scattered content, the report delivers a clear, connected, and easy-to-understand narrative. The result is a differentiated, multi-award-winning document that is both accessible for investors and customer-focused.