About us

Specialisms

Our specialisms

"Listening skills are as important as the big idea."

Tony Allen

Director of Brand

Say what you stand for, not what you make

A principle in the panoply of good branding. It means people want to know what you believe in to know if they can relate to you and if you are for them. That’s why we spend so much time in branding, helping companies to humanise their brand and making people, their customers, employees, shareholders and others, care about what they are trying to do.

To get ahead, companies must stop thinking about getting ahead – and start thinking about what is real, what really interests them and where they really want to get to. That will do more to super-charge connected communications than anything else

 

Services

  • Brand strategy; including brand positioning, brand architecture, purpose, migration following M&A
  • Naming, visual and verbal identity, and key messages
  • Communicating, engaging and embedding brand as a business tool
  • External communications and campaign development
  • Brand programme design, management and measurement

"Companies' reputations are at stake as well as the livelihoods of those who depend on them."

Will Davenport

Client Partner

Doing then saying.

“Your stakeholders are paying attention to what you say. Whether it’s for customers, investors, regulators, employees or suppliers, telling a clear story matters. Your audiences want to hear how you live and breathe a wider corporate purpose beyond shareholder value and how you create long-term sustainable success.

Stakeholders want to trust the companies they engage with, and companies need to maintain good reputations. People trust companies that have done the right thing, behaved responsibly, and communicated transparently and honestly.

Good corporate governance and clear corporate communications have never been more important. We help you tell your corporate story your way while ensuring compliance with the various regulations.”

Services

  • Best practice content development
  • Workiva and CtrlPrint specialists
  • Reporting planning
  • Messaging and design
  • Peer group reviews
  • Print management and delivery
  • Digital integration

"The status quo for engaging corporate audiences online has never been more important and creative."

Sarah Wood

Director of Digital

Every business must be digital

“As the digital shift accelerates, resilient businesses are focused on bringing digital channels to parity and reimagining customer journeys to create differentiated digital experiences. The explosion of tools and platforms makes the shift to digital both easier and more complex than ever before. Harnessing data and AI, targeting audience behaviours, and being laser-focused on how an online presence supports your communications are critical navigators for success.

We can help prepare you for the next normal by redesigning websites to reflect new priorities, creating compelling content that cuts through the noise, and turbocharging digital communications to make the most of the virtual world.

Whether you’re taking a huge leap or small steps, we’d love to help you on your journey.”

Services

  • Corporate websites
  • Digital sustainability and online corporate reporting
  • Digital platforms to support IPO
  • Social media integration
  • UX research and user modelling
  • Virtual stakeholder events (360, VR, AR)
  • Analytics

"Sustainability is central to all business strategy and demanded by all stakeholders."

Charmane Russell

Director of Sustainability

Design is intelligence made visible.

Integrating sustainability principles and performance management into your purpose, strategy, and reporting has been shown to lead to a more resilient and innovative business and positively impact the bottom line. More than that, it often supports in attracting top talent, is important to all of your stakeholders, and is being demanded by investors and regulators.

Increasing regulatory demands from the UK and EU call for a more integrated approach to how companies do business and how they report on sustainability issues.

We can help you navigate the plethora of sustainability standards and support you in determining the issues that are most material to your business. We advise you on how to report against them and effectively weave sustainability into your communications to strengthen your story.

Services

  • Stakeholder mapping
  • Materiality assessments
  • Compliance/alignment reports and checks – GRI, SASB, EITI, UNGP and others
  • Setting objectives and KPIs for reporting
  • Content planning, messaging and storytelling
  • Report planning and production